Delete your data

Option 1 — Delete in the app (instant)

1. Open Oversight on any platform (extension, iOS, or Android) and sign in.
2. Go to Settings → Delete account.
3. Confirm. Your account is deleted immediately and the deletion cascades to the account-linked records listed below, subject to the stated exceptions. If you used Sign in with Apple, Oversight also requests token revocation from Apple and safely retries if Apple is temporarily unavailable.

Option 2 — Request deletion by email

Prefer not to use the app? Email admin@renderwise.net from the email address associated with your account, with the subject "Data deletion request". We will verify ownership and complete deletion of the account-linked records covered by this process within 30 days (usually much sooner) and confirm by email. This is not a promise of PostHog erasure within that period; see the separate limitations below.

What gets deleted

• Your account (email, optional name, and password hash if you created one)
• Your linked Google / Apple login identities and encrypted Apple revocation credential
• Your scan history and stored scan metadata
• Your alerts and notifications
• Your team / organization memberships
• Your guardian links (as guardian and as protected person)

Note: the screenshots and images you scan are never stored in the first place — they are discarded immediately after analysis. Crowd-reported scam phone numbers are aggregate data not tied to your identity and are retained to protect other users. A keyed, pseudonymous social-provider claim may be retained only to prevent repeated introductory-trial abuse; it cannot be used to sign in and does not contain your password or provider token. We may also retain limited records where required by law (for example, billing records), plus short-lived minimal retry metadata if Apple token revocation is temporarily unavailable.

Separate mobile analytics (PostHog)

Supported iOS and Android app versions can record limited foreground activity using a pseudonymous installation identity that is not linked to your account, even after sign-in. Account deletion does not automatically locate or erase these profiles or events. There is no implemented analytics-specific in-app opt-out or deletion control. Clearing app storage or disabling server capture does not erase data already accepted by PostHog.

To ask about these separate records, email admin@renderwise.net. Please note that an account email alone cannot identify these records. Per-installation discovery, opt-out handling, and provider deletion completion are not yet operationally validated. Provider retention duration is unknown / not yet verified, and no automatic provider deletion deadline is implemented. Contacting us does not mean provider erasure is already complete or guaranteed by the account-deletion timeline above.

For full details on what we collect and how we handle it, see our Privacy Policy.